Mar 11, 2010
Untapped leverage
Leverage gets the most out of your current strengths, which is where the critical focus must be. Focus on what’s right, not what’s wrong. Dealing from strength. It’s about rethinking and re-understanding the business you are in and the capital investments you have already made (e.g., intellectual capital), as well as the ways in which your business serves its customers and potential customers (e.g., customer capital).







