Entrepreneurial Thinking

You Wouldn’t Change the Oil in Your Car Just Once a Year

You Wouldn’t Change the Oil in Your Car Just Once a Year

Innovation Insights
One of a series by Ken Tencer, Spyder Works CEO

Innovation is about bringing ideas to market rather than letting them languish on a half-forgotten scratchpad. And innovation doesn’t necessarily mean invention. More often, it’s about acting on an opportunity you have already recognized, or adapting existing solutions for other markets or industries.

How simple can innovation be? Consider these examples:

Seeing the same thing in a different way
Think of the publicity coup for Post’s Shreddies – and its 18-point gain in market share – when it reintroduced the timeless breakfast cereal in diamond shapes rather than squares.

Exploring new markets with the same products (or slightly adapted features)
Toy giant Lego has launched a “Lego Friends” brand to target girls in addition to its dominating “boy brands,” such as Star Wars Lego and Lego Ninjago.

Tapping into (or teaming up with) new market trends
Hyundai now provides a multimedia tablet as an owner’s manual instead of the traditional printed book.

Bringing together features from existing products or markets to create something “new”
The maker of SLAP Watch offers a unique twist on silicone watches with interchangeable faces, bright colours, and spring-coil bracelet – all in one item.

Innovation is the engine that drives your business forward. Think about it: customers are engaged by new and exciting products and services. It gives them something to talk about, a reason to buy again, and more often.

You wouldn’t change the oil in your car just once a year – the engine would sputter and die. Your company shouldn’t leave ideation, innovation or the introduction of new – even small – improvements to an annual schedule. Without the tune-up of continuing innovation, your business will also sputter and die.

You Can’t Counter Culture

You Can’t Counter Culture

Innovation Insights
One of a series by Ken Tencer, Spyder Works CEO

Have we seen the death of the Twinkie? If urban legend is correct, they can survive just about anything … except, maybe, a change in consumer culture.

Hostess Brands built its success around the development of sweet, indulgent snack foods, from its original chocolate cupcakes to the cream-filled shortcake Twinkie. James Dewar, who invented Twinkie in 1930, called them “the cream puff of the proletariat.” But something has changed. The proletariat began to realize that they wanted to live longer, healthier lives… fighting the sweeping epidemic of obesity, not dying from it.

Contrast Hostess with Pepsico, whose CEO has announced her objective to generate 50% of company revenue from healthful food. Pepsico embraced the new wave of health-conscious thinking and made it a corporate crusade. They have diversified into snacks and drinks that support today’s active lifestyles, through Gatorade, Quaker, Aquafina and more.

With Hostess’s parent company filing for bankruptcy protection in January, the respective failure and success of these two companies couldn’t be more dramatic. But it hinged on one minor difference. Pepsico looked and listened and recognized that while change is all around us, one thing doesn’t change: The customers know best. Don’t ignore what they’re telling you.

Too Big To Fail

Too Big To Fail

Innovation Insights
One of a series by Ken Tencer, Spyder Works CEO

While the assumption that a company or an industry could be “too big to fail” has been used mainly since the recent financial crisis, the notion itself has smugly resided in corporate boardrooms since the dawn of the modern corporation. “Our technology dominates the market, no need to worry,” said the buggy-whip maker to his horse.

Failure and evolution are a natural part of business, but sometimes it’s hard to watch. Sadly, we may now be witnessing the demise of a key industry giant in Kodak – a company that actually foresaw and invented the future, yet somehow managed not to learn from it.

As reported in the New York Times, “The big story here is that their core business, the yellow box business [film], got cannibalized by the digital camera, which ironically they invented,” said analyst Chris Whitmore of Deutsche Bank Securities.

The good news for investors is that Kodak’s management claims that the company is now soundly and strategically focused on digital printing technology – this in a world that is increasingly going paperless.  I don’t mean to pick on Kodak; they are not the first company or industry to resist change, nor will they be the last.

In an upcoming Innovation Insight entitled “Fueling Green,” we will look at how the auto industry is managing changing technologies very well by re-imagining their own future… and actively trying to adapt.