business

Too Big To Fail

Too Big To Fail

Innovation Insights
One of a series by Ken Tencer, Spyder Works CEO

While the assumption that a company or an industry could be “too big to fail” has been used mainly since the recent financial crisis, the notion itself has smugly resided in corporate boardrooms since the dawn of the modern corporation. “Our technology dominates the market, no need to worry,” said the buggy-whip maker to his horse.

Failure and evolution are a natural part of business, but sometimes it’s hard to watch. Sadly, we may now be witnessing the demise of a key industry giant in Kodak – a company that actually foresaw and invented the future, yet somehow managed not to learn from it.

As reported in the New York Times, “The big story here is that their core business, the yellow box business [film], got cannibalized by the digital camera, which ironically they invented,” said analyst Chris Whitmore of Deutsche Bank Securities.

The good news for investors is that Kodak’s management claims that the company is now soundly and strategically focused on digital printing technology – this in a world that is increasingly going paperless.  I don’t mean to pick on Kodak; they are not the first company or industry to resist change, nor will they be the last.

In an upcoming Innovation Insight entitled “Fueling Green,” we will look at how the auto industry is managing changing technologies very well by re-imagining their own future… and actively trying to adapt.

Use big ideas to get your mojo back

Use big ideas to get your mojo back

Originally published as a Special to Globe and Mail Update on March 21, 2012

Mea culpa.

As a relentless cheerleader for innovation, I have harped on its importance as a stimulus for competitive advantage and organic growth. What I may have forgotten to tell business owners is that innovation is also fun.

It’s the coconut-cream pie after dinner. It’s the trip to the toy department after buying socks and underwear.

Spending time with entrepreneurs has taught me that they share a desire to create something new. An essential strand in their DNA compels them to cause a disturbance by shaking up their marketplace and filling a void. But my sense is that some entrepreneurs tend to lose that killer instinct as their role evolves from disruptor to operator and manager. They spend more time and energy doing what they have to do rather than what they are wired to do.

Instead of guilting business owners into embracing innovation, I’m going to remind them that their instinct for discovery and disruption is the reason they became entrepreneurs in the first place. Big ideas made them happy. And big ideas can put the bounce back into their step, and the rev in their revenue statements.

It’s never a bad idea to do what you’re best at, and what you love to do.

To all the entrepreneurs chained to their desks and baffled by their own bureaucracy, my suggestion is simple: offload a bunch of operational responsibilities onto someone who loves them, and focus your passion on the next epiphany or invention that’s pinging around in your right brain.

Even if an idea doesn’t turn into a full-fledged profit centre, the discovery process will energize you and infect the people around you. Once you reassert yourself as your company’s chief innovation officer, you’ll inspire your team to start thinking about possibilities, rather than simply punching in and out.

We all know what innovative cultures can do. You’ve seen companies such as Google, Apple and Virgin thrive and grow under the leadership of original thinkers. You’ve seen upstarts such as Under Armour and Spanx shake up the stodgy underwear industry, with the leaders of both companies recently vaulting onto the latest Forbes magazine “billionaire’s list.”

Give yourself and your people permission to imagine and explore new ideas – even if they’re only process improvements. Questioning the status quo is always beneficial. By rediscovering your own eureka muscles, you can lift the spirits of your people and your business’s bottom line.

You’ll have more fun and your people will feel more invested in the company.

Special to The Globe and Mail

The XYZs of Gesture Control

The XYZs of Gesture Control

Innovation Insights
One of a series by Ken Tencer, Spyder Works CEO

Keyboarding is slow; mice are passé. Voice recognition is still flawed.  In future, you may interact with computers (and many other devices) simply by gesturing. A Canadian company called XYZ Interactive Technologies is using inexpensive infrared technology to power embedded sensors that enable you to control devices without touching them. Explains XYZ’s CEO, Michael Kosic,”The future battle for consumers of User Interfaces will be fought in 3D”.

Think of an iPad that you don’t even have to touch, because your hand movements (not the press of your smudging fingers) control the device. Or consider the potential for hands-free operation of devices in order to keep environments more sterile by reducing the transference of germs by contact.

Whatever field you are in, innovation isn’t only about invention; it’s also about solving problems by making existing products and services work better – one breakthrough at a time. As a business strategy, innovation is about recognizing ideas that will touch your customer’s lives in a positive, impactful way. Or not touch them, I guess, if you are part of a group of engineers re-thinking the whole notion of interaction.